Operational Integration

From Order to Fulfilment

For many e-commerce platforms the process effectively ends once an order has been placed and payment has been received.

In reality, that is where the operational work begins.

Orders must be validated, stock allocated, items prepared for dispatch, delivery organised, and customers kept informed throughout the process.

JETSTREAM connects your website directly to the operational systems that manage these activities.

Order Management

Orders placed through your website enter the JETSTREAM order management system immediately.

From here the system can:

• validate order details
• apply commercial and contract rules
• allocate available stock
• generate fulfilment instructions

Orders can be processed automatically or reviewed by staff depending on the operational requirements of the business.

Stock Availability and Allocation

JETSTREAM manages stock availability across all sales channels, ensuring that customers are presented with accurate information when placing orders.

When products are stock controlled, the system allocates inventory to orders as part of the order processing workflow. This helps prevent overselling and provides clear visibility of committed stock.

Using JETSTREAM's stock management features, your business always knows what stock is available and where it is located. This helps minimise stock holding costs while maximising customer satisfaction.

Batch-Based Stock Tracking

JETSTREAM manages inventory using a batch-based stock model.

Each batch represents a specific quantity of product received into the system and carries its own associated stock value.

This structure allows the system to:

• track stock movements at batch level
• manage products purchased at different cost levels
• maintain visibility of stock origin and movement

Batch tracking also provides a foundation for product traceability and supports accurate inventory control.

Operational Integration

JETSTREAM manages the commercial and operational flow of orders, while allowing integration with specialist systems that manage detailed warehouse or logistics activities.

This allows businesses to combine:

• JETSTREAM for order management, stock control, and customer transactions
• dedicated logistics systems for warehouse execution and dispatch management

This approach provides flexibility while ensuring the commercial and operational processes remain connected.

Dispatch and Delivery

Once orders are prepared for dispatch, the system manages the customer-facing aspects of the delivery process.

This may include:

• dispatch confirmation
• freight calculation
• tracking references
• customer notifications

Customers can track the progress of their order through the website or customer portal.

Operational Visibility

Because orders, stock management, and customer transactions operate within the same platform, staff have clear visibility of the order lifecycle.

From a single system it is possible to view:

• current order status
• stock availability
• fulfilment progress
• dispatch information

This reduces operational complexity and improves coordination between customer service and operational teams.

The Website as the Start of Operations

With JETSTREAM the website is not an isolated storefront.

It becomes the starting point of an integrated operational workflow, connecting customer orders directly with the systems that manage stock, fulfilment, and delivery.