Group-Based Access & Communication Management

CK5 uses flexible User Groups to manage both system access and communication distribution.

Users can belong to multiple groups depending on their role, permissions, or communication preferences.

Typical User Groups include:

• CK5 administration users
• JS5 business system users
• Client portal users
• Client email marketing lists
• Employee communication lists
• Secure Groups

Secure Groups control access to:

• restricted pages
• private systems
• portals
• protected content
• operational functionality

This provides controlled and manageable access throughout the digital platform.

Communication Groups

Communication Groups operate as managed email distribution lists and marketing audiences.

These groups can support:

• self-registration
• subscription management
• targeted communication
• segmented marketing campaigns
• Standardised User Registration

CK5 provides standardised processes for:

• registering new users
• validating user information
• assigning group membership
• managing permissions
• maintaining communication preferences

This ensures consistency across all connected digital systems.

CRM Integration

CK5 also integrates closely with the JS5 CRM platform.

When a person is added to the CRM system, they can automatically be added to selected CK5 communication groups or email lists.

This helps organisations streamline customer onboarding and maintain synchronised communication workflows between operational systems and digital marketing platforms.

Business Benefits

By centralising user administration, CK5 helps organisations:

• reduce duplicated data management
• improve security and access control
• maintain consistent user information
• simplify onboarding processes
• streamline communication management
• support integrated digital operations

CK5 simplifies digital operations through unified user, access, and communication management.